No. of Respondents by Service Center Type
| Service Center | Count |
|---|---|
| Base Office | 300 |
| Community Service Center | 335 |
| Dungkhag Administration | 73 |
| Dzongkhag Administration | 477 |
| Gewog Administration | 3575 |
| Headquarter | 10035 |
| Regional Office | 608 |
| Thromde Administration | 209 |
Percentage of Respondents by Sex
| Sex | Count |
|---|---|
| Female | 6235 |
| Male | 9343 |
No. of Respondents by Status
| Type | Count |
|---|---|
| Call not responded | 4505 |
| Call responded | 15032 |
| In coming call facilities not available | 63 |
| Invalid cell no | 82 |
| Not reachable | 1070 |
| Number does not exist | 928 |
| Number switched off | 994 |
| Refused to participate | 382 |
| Service not availed | 1298 |
| Wrong number | 2210 |
Percentage of Feedback by Type
No. of Respondents by Survey Type
| Category | Count |
|---|---|
| CATI | 15381 |
| Open Survey | 189 |
| SMS | 8 |
| Open Feedback | 42 |
No. of Respondents by Age Group
| Age Group | Count |
|---|---|
| Below 16 | 12 |
| 16 - 20 | 113 |
| 21 - 25 | 178 |
| 26 - 30 | 1407 |
| 31 - 35 | 1766 |
| 36 - 40 | 2260 |
| 41 - 45 | 2403 |
| 46 - 50 | 2213 |
| 51 - 55 | 1856 |
| 56 - 60 | 1670 |
| 61 - 65 | 1077 |
| 65 Above | 38 |
No. of Respondents by Survey Type
| Service | Count |
|---|---|
| Issuance of English Langu... | 13427 |
| Move-in & Move-out (Inter... | 9094 |
| New CID/SR Card Issuance | 2879 |
| Department of Forest and ... | 15286 |
| Filing of Personal Income... | 102082 |
| Gelephu Thromde-Building ... | 3 |
| Gelephu Thromde-Occupancy... | 32 |
| Gelephu Thromde-Water Con... | 43 |
| Export Permit | 9092 |
| Fishing Permit | 2592 |
| Forestry clearance for SR... | 351 |
| Import Permit | 1362 |
| Permit for Non-Wood Fores... | 26150 |
| Royalty Payment | 61530 |
| Clearance for Research Ap... | 4 |
| Approval for export of NW... | 45 |
| Approval for import of NW... | 1400 |
| General Forest Produce Mo... | 42402 |
| Rural Land Transaction (p... | 18113 |
| Urban Land Transaction (p... | 1730 |
| Passport Services | 1783 |
| Thimphu Thromde-Building ... | 186 |
| Thimphu Thromde-New Water... | 162 |