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Engaging citizen towards better service delivery
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Total Respondents

30304

  • 30115 CATI
  • 8 SMS
  • 181 Online
  • 0 In-person
  • Male: 18163
  • Female: 12141
Objective

SET provides a web-based platform to engage citizens in improving the service delivery through the provision of feedback and rating various aspects of service delivery.

Common Feedback
SET Awareness Video